Last updated: 19 February 2026 · Ura App · Gold Coast, Australia
Ura Panic ("Ura", "we", "our", "us") provides tools designed to help users manage panic attacks, emotional overwhelm, addictive urges, and general mental wellbeing. We are committed to protecting your privacy and handling your personal data transparently and securely.
By using Ura Panic, you agree to this Privacy Policy.
When using Ura Panic, you may provide:
Some of this information may relate to mental health, emotional state, or recovery themes and may be considered sensitive personal information.
We may collect:
We do not collect precise location data.
When you use the AI chat feature, your chat messages, emotional check-ins, panic entries, and relevant contextual information may be securely transmitted to OpenAI for the sole purpose of generating AI responses. This data is transmitted via encrypted HTTPS/TLS connections.
OpenAI acts as a data processor and may temporarily process your content to generate a response, in accordance with their privacy and security standards.
Before using the AI chat feature for the first time, users are presented with a clear notice explaining what data is transmitted, that it is sent to OpenAI, the purpose of processing, and that consent is required before transmission.
You may withdraw consent at any time by discontinuing use of the AI feature or deleting your account.
We use your information to:
We do not use your data for advertising tracking.
Your information is stored using secure, industry-standard systems, including:
Your messages and logs are encrypted in transit and stored securely.
We retain personal data only for as long as your account remains active. If you delete your account, all personal data is permanently deleted within 30 days, except where retention is legally required.
We share data only with trusted service providers necessary to operate the app:
These providers may access only the data required to perform their services.
We may disclose information if required by law, court order, or to protect user safety in cases involving credible threats of harm.
You may access your personal data, correct inaccurate information, request deletion, export your data, withdraw consent, or delete your account in-app at any time.
For assistance: support@uraapp.com
Ura Panic is intended for users aged 16 years or older. We do not knowingly collect personal information from children under 16.
Your data may be processed in countries where Firebase or OpenAI operate servers. We ensure appropriate safeguards are in place for international transfers.
We may update this Privacy Policy periodically. The latest version will always be available within the app and on this page.
Email: support@uraapp.com
Company: Ura App
Location: Gold Coast, Australia