Last updated: May 2026 · Ura App · Gold Coast, Australia
These Terms of Use (“Terms”) govern your access to and use of the Ura mobile application, website, AI features, community features, and related services (“Services”).
By using Ura, you agree to these Terms. If you do not agree, do not use the Services.
You must be at least 13 years old to use Ura.
By using the Services, you confirm that:
If you are under the age of majority in your jurisdiction, you should use Ura with parental or guardian permission.
Ura is an AI-supported wellbeing and recovery platform intended to provide emotional support, self-reflection tools, habit tracking, and community-based support experiences.
AI-generated responses may be inaccurate, incomplete, delayed, or inappropriate in some situations.
You should not rely on Ura for medical, psychiatric, psychological, legal, or emergency decisions.
If you are experiencing a crisis or emergency, contact local emergency services or a qualified crisis support provider immediately.
You may create an account using:
You are responsible for:
We may suspend or terminate accounts that violate these Terms or create safety/security risks.
Certain features require a paid subscription.
Subscriptions are billed through Apple’s App Store and automatically renew unless cancelled before renewal.
Pricing, billing periods, free trials, and subscription terms are displayed within the app before purchase.
You can manage or cancel subscriptions through your Apple account settings.
Refunds are handled according to Apple’s policies.
You agree not to:
We may restrict or terminate access for violations.
If you use community or Circle features:
We reserve the right to remove content or accounts that violate these Terms.
You retain ownership of content you upload to Ura, including videos and profile content.
By uploading content, you grant Ura a limited license to store, process, display, and use that content solely for operating and improving the Services.
You are responsible for ensuring you have the rights to any content you upload.
Your use of Ura is also governed by our Privacy Policy.
Please review the Privacy Policy to understand how we collect, use, and protect your information.
All app content, branding, software, designs, graphics, AI systems, and functionality are owned by Ura or its licensors and are protected by intellectual property laws.
You may not copy, reproduce, distribute, or commercially exploit any part of the Services without permission.
We may update, modify, suspend, or discontinue parts of the Services at any time without notice.
We do not guarantee:
Features may change over time.
To the maximum extent permitted by law, Ura and its operators are not liable for:
Use of the Services is at your own risk.
You may stop using Ura at any time.
We may suspend or terminate access if:
We may update these Terms periodically.
Continued use of Ura after updates means you accept the revised Terms.
These Terms are governed by the laws applicable in Australia, unless otherwise required by local consumer protection laws.
For questions regarding these Terms, contact:
Email: support@uraapp.com
Website: uraapp.com
Company: Ura App
Location: Gold Coast, Australia